FAQs

Our units are monitored 24 hours a day by a state of the art CCTV security system. Your individual storage unit is alarmed and the facility has a fire detection system. Only those authorised to enter the building can do so.

The cost of your unit depends on the size. Our fully trained staff can advise and quote. Our quoted price will include a breakdown of what’s included. Your goods do need to be insured, however, we can help with that. A fully refundable security deposit equal to the 4 weekly rate will be required.

You will be invoiced on a four weekly (28 day) basis, payable in advance. We accept most major credit cards, debit cards and cheques. You can also set up a direct debit or auto card payment option.

Minimum storage time is seven days. There is no maximum.

Yes for your own protection this must be in place before you can move your goods into storage. For a small administration charge we can include your goods on our insurance or you are welcome to arrange your own cover.

No you can come in today, complete the licence agreement and move in. It is always advisable to book in advance if you can, to ensure we have availability for a storage unit of the size you require.

We need seven days written notice. If you have paid in advance any unused rental and the initial security deposit will be refunded.

As often as you like during our opening hours at Richmond but at Isleworth and Twickenham, you have access 24 hours a day.

We offer students special deals, simply call to find out the details.

We have secure, clean and dry lockers that will meet your requirements.

We offer special rates for long term storage and payment by direct debit.

Almost anything.

Exclusions*:

• Living goods – animals/plants
• Dangerous materials – flammable liquids and explosives
• Perishable items
• Illegal or unauthorised items – firearms etc.

Note:
Customs and Police have statutory powers which allow them access to your room should they serve the necessary notice on Currie Easy Self Storage.

We offer an extensive range of boxes, bubble wrap, tape, padlocks and storepaks. All available in store. You can see what’s available in store by visiting our box shop page.

Trolleys and pallet trucks are available and free of charge for customers to use. We also have goods lifts in all of our facilities.

Of course. There will always be a trained member of staff available for you to talk to during our opening hours.

Yes, you can. If you find yourself needing a little less space or a little more space, you can move into a more suitable sized storage unit at any point.

We try to be as supportive of our customers as possible. If you are experiencing difficulties, please do get in touch with us as early as possible so that we are aware of your situation and can do our best to support you.

You certainly can. Many of our business customers find that monthly billing works better for how their business runs. You can change your invoice frequency to whatever you wish. Your rates would automatically be adjusted to reflect the new frequency.

Much of our business comes from previous customers or people they have referred to us. When you refer a friend who takes up at least a 35sqft Unit for a minimum of 12 weeks, we’ll send you shopping vouchers to say thank you.